Return Policy

You may return most unused items purchased at All Thermal Supply within 30 days of the original delivery.

We will pay the return shipping costs if the product is a result of our error. If the item is returned for any other reason you are responsible for the return shipping costs and may be charged a restocking fee of 15 percent. No returned merchandise will be accepted without a Return Material Authorization (RMA). We will credit you in the same manner as your original payment within 7 days of receiving the returned item.

The following items may not be returned:

• Electrical items are not returnable once they have been installed unless the item is under warranty.
• Special order items
• non-stock items.

All Warranties are subject to factory approval.

For questions regarding our return policy please contact us here.
or call toll free : (866)668-3163.